Massaro Blog

Get Lean in 2018 Kickoff!

February 9, 2018

Getting LEAN in 2018

About six months ago I had the honor of speaking at The Quest for Excellence Conference at Ohio State University.  The conference was sponsored by The Partnership for Excellence, the state Baldrige program for Ohio, Indiana and West Virginia, and I was asked to share our Journey to Excellence with the group.  There were approximately 350 people in the room.

Before I began my presentation I asked for a show of hands from anyone who had been involved with a construction project, either personally or through their business.  Every hand in the room went up.  I then asked them to stand if the project was successful. 

Not a single person stood.  Not one.

Our industry is broken.  Just search “construction industry is broken” on the internet.  There is no shortage of articles about the many problems facing our industry.


Currently, 70% of projects are over budget and delivered late.  The industry still sees about 800 deaths and thousands of injuries per year.  The industry is broken.   —Transforming Design and Construction

If you need further proof, think about your experiences in the industry.  While there is much to like about being involved in this industry, I would suspect you have more stress in your work life than you would like.  I would guess that there are days when you question whether this is something you want to do for the rest of your life. 

Fortunately, the cause is not hopeless.  There is a better way to do what we do, and we, along with many others, have found it.  At its core, it is a belief that all people matter and that “none of us is as smart as all of us.” It is a mindset and strategy, more than it is a technical process.  Lean/Integrated construction requires us to develop high performing teams through strong leadership, and by engaging in critical conversations with people about who they are, what they need, and how we can help them. 


Massaro has made a commitment to becoming a lean/integrated company.  In its simplest form, Lean/IPD is defined as:

A culture of respect and continuous improvement aimed at creating more value for customers while identifying and eliminating waste.

Fortunately for us, the philosophy behind Lean/IPD has strong alignment with our mission and core values.  In some ways, the culture was already in place.  We simply had to apply the tools to bring that culture to life on our projects. 

In future blog posts we will share more stories from our Lean Journey with you. 

Article by Joe Massaro, President and CEO of Massaro Construction Group

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